Definitions

“Agreement” means this contract agreement.
“Services” means the Web application, Web Portal and Mobile Application development services that we agree to provide to you.

Privacy Policy

The following privacy policy is only applicable to Base29 and all the products developed in Base29 and our concerned clients. The Privacy policy provides clarification about any information collected from our clients for purpose of attaining development goals. Any External Links on Base29 web page has no correlation with our privacy policy.

Visitor email and other information will only be collected if you try to contact us via this website voluntarily, this includes any surveys or site registration. You may subscribe to our newsletter for events and upcoming product information though you are completely free to unsubscribe whenever you desire.
Information of any client will not be used or disclosed without client’s permission. We take appropriate security measures to keep your information confidential at all times to facilitate against misuse or alteration of information provided to Base29 by you.

Any and all concerns can be cleared and answered on query if you feel the above privacy policy does not clarify.

Payment Information

You agree to Base29 and our third party credit card processing providers securely storing your payment information, and billing you for Services ordered. All Services will be billed in advance or as agreed in the agreement. You agree that until and unless you notify Base29 of your desire to cancel any or all Services, those Services will be billed as agreed in the agreement.

Refund Policy

Refunds may be granted at the sole discretion of Base29. In the case of Services agreement cancellation, suspension or termination, any and all payments already received will not be refunded.

Cancellations

You can cancel your Services agreement at any time. This must be done in writing. In cancelling the Services agreement, you agree that any outstanding development queries may remain unresolved.

Service Suspension

Failure to pay any invoice within 7 consecutive days of it falling due will result in Services agreement suspension. This means we will stop providing the development Service until your account balance has been paid in full.

Termination

Base29 may, without penalty, terminate the Service at any time if any of the following occurs: (i) you breach any clause of the Agreement; (ii) your Service has been suspended for more than 2 months and you have failed to respond to our attempts to contact you; (iii) you make demands that are outside the scope of the Agreement that causes the relationship between you and us to deteriorate to a point where we feel we are unable to continue working productively with you.

Notice of termination will be sent to the contact email associated with your account, and a copy of assets which you own will be provided to you in an industry standard format. Upon termination, Base29 may delete all data, files, or other information that is stored on your account.

Limitation of Liability

To the extent permitted by law, Base29 will not be responsible for any loss whatsoever you suffer as a result of using the Service. You agree to release us entirely from responsibility and liability in relation to any loss or damage you suffer as a result of using the Service. This includes but is not limited to loss of profits, loss of data/information, and any incidental, consequential, special or punitive damages that you may incur.

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